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Shipping and Return Policy

In stock items typically ship within 2 businesss day after your order is processed. Orders can take an additional 3 - 7 business days to arrive. Orders are processed Mon-Fri from 9-5 pm EST.
- Kardwell International is not responsible for delays in delivery by freight carriers and will not refund the cost of expedited freight.
- Unopened, non-custom, damaged merchandise may be returned within 10 days from the date of shipment. Pleae call 631-298-0005 for a return authorization. After 10 days, customer must contact the manufacturer for warranty issues.
- Custom products, special orders and all bingo equipment are not eligible for return.
- Returns received for unopened product without prior authorization will be subject to a 15% restocking fee.
- Returns received for opened product without prior authorization will not be credited.
- Freight and return freight charges are not eligible for credit on any return.