Return Policy
Unopened, non-custom, damaged merchandise may be returned within 10 days from the date of shipment. Please call 631-298-0005 for a return authorization. After 10 days, the customer must contact the manufacturer for any issues / warranty claims.
- We do not accept returns on playing card decks which have been opened.
- We do not accept returns for Custom products.
- Returns received for unopened product without prior authorization will be subject to a 15% restocking fee.
- Freight and return freight charges are not eligible for credit on any return.
- Kardwell.com is not responsible for delays in delivery by freight carriers and will not refund the cost of expedited freight.